PRIVACY POLICY  

 

Privacy Policy iloria.ch

 

Data protection is of particular importance to our company and the use of our website. The use of our website iloria.ch is generally possible without providing personal data. We process users' personal data only to the extent necessary to provide a functional website and to provide and deliver our services.

Personal data is generally only processed with the user's consent. An exception to the requirement to obtain the user's prior consent only exists if prior consent is technically and practically impossible and the processing of the data is permitted by law. On our website iloria.ch, we present a variety of articles of all kinds. Users have the easy and non-binding opportunity to gain an overview of our product range. Users also have the option of purchasing the displayed goods via the shop software integrated into our website iloria.ch. Personal data is processed for these processes; further details are provided in the following sections.

1.  Legal basis

If we have the consent of the data subject for the processing of personal data or if we obtain this consent from the data subject, Art. 6 (1) (a) of the GDPR is the legal basis for data processing.

If we have a contractual relationship with the data subject and the processing of personal data is necessary to fulfill our contractual obligations, data processing is carried out on the basis of Art. 6 (1) (b) GDPR. This also applies to processing operations required for the initiation of contractual relationships.

To the extent that the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 (1) (c) GDPR serves as the legal basis.

If processing is necessary to protect the legitimate interests of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, the data will be processed on the basis of Art. 6 (1) (f) GDPR.

The personal data of the data subject will be deleted or blocked as soon as the purpose for storage pursuant to the stated legal basis no longer applies. Storage may also occur if this has been provided for by law through regulations to which we are subject. Blocking or deletion of stored data will also occur if the storage period prescribed by the aforementioned standards expires, unless further storage is necessary to fulfill contractual purposes.

2.  Controller within the meaning of the GDPR

The controller within the meaning of the General Data Protection Regulation and other national data protection laws as well as other data protection regulations is:

Elona Kuqi Buzhala

 

 

 

Managing Director: Elona Kuqi Buzhla

 

 

Internet: iloria.ch

Email: info@iloria.ch 

 

3.  Operating an online shop

We have set up an online shop on our website that allows you to order our products. To process your order, the customer enters personal data, which we store. This includes:

•       Name first Name

•       Address (billing and delivery address)

•       Payment data

•       E-mail address

The data is absolutely necessary for the delivery of the goods and the processing of your order. The legal basis for data processing is the fulfillment of (purchase) contractual obligations in accordance with Art. 6 (1) (b) GDPR.

In order to process the order, we must also pass on the data to third parties.

These are primarily transport and parcel services that require the data to deliver your order. We currently ship with DHL. You can find more information about DHL's privacy policy here: https://www.dhl.de/datenschutz

Furthermore, these are the payment service providers you selected during the ordering process.

You can find more information about PayPal’s privacy policy here:

https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can find more information about KLARNA’s privacy policy here:

https://www.klarna.com/de/datenschutz/

The personal data collected during the ordering process will be deleted after the order has been processed. For more information about your rights, please see the last paragraph of this privacy policy.

4.  Newsletter

You have the option of subscribing to a free newsletter via our website. When you register for the newsletter, the data from the

The data is sent to us via an input form. You will then receive an email from us asking you to confirm your subscription to our newsletter. Your email address will be collected during the registration process. Your consent to the processing of your data will be obtained during the registration process, and reference will be made to this privacy policy. The legal basis for the processing of your data is Art. 6 (1) (a) GDPR.

If you request and/or purchase goods or services from us and thereby provide your

If you provide an email address, we may subsequently use it to send you a newsletter. In this case, the newsletter will only be used to send direct advertising for our own similar goods or services.

The legal basis for sending the newsletter in this case is Section 7 Paragraph 3 of the German Unfair Competition Act (UWG). In connection with data processing for sending newsletters, no data will be passed on to third parties. The data will be used exclusively for sending the newsletter.

Newsletters. The collection of the user’s email address serves to

To deliver newsletters. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user's email address will therefore be stored as long as the newsletter subscription is active. The user can cancel the newsletter subscription at any time. A corresponding link is included in every newsletter for this purpose. By canceling the subscription, the consent to the storage of the personal data collected during the registration process is revoked.

5.  Contact form and email contact

For certain offers, we offer a contact form that can be used for electronic contact. If a user accepts this offer, the data entered in the input mask will be transmitted to us and stored. The following data can be entered: name, address, telephone number, and email address. Your consent to the processing of the data will be obtained during the submission process, and reference will be made to this privacy policy.

Alternatively, you can contact us via the email address provided. In this case, the user's personal data transmitted with the email will be stored.

If the user so wishes, his data will be passed on to precisely designated third parties for the purpose of

Submitting an offer that was requested by the user. The

The transmission of data serves to submit a contract offer in accordance with the

The legal basis for data processing is Art. 6 (1) (b) GDPR. In other cases, the legal basis for data processing is the user's consent in accordance with Art. 6 (1) (a) GDPR.

The processing of personal data from the contact form or an email serves to process the contact in accordance with the user's request and specifications. Other personal data processed during the submission process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

The data transmitted by the user will be deleted once the purpose for which it was sent has been achieved. For data transmitted via contact form or email, this is the case when the respective conversation with the user or the transfer of the data to third parties in accordance with the user's request has been completed.

The user has the option to revoke their consent to the processing of personal data and to object to the storage of their personal data at any time. It is sufficient for the user to notify us informally, either verbally or in writing; specific communication methods are not prescribed. We recommend notification by email. In this case, all personal data stored by us in the course of contacting us via the contact form or email will be deleted.

6.  Provision of the website and creation of log files

Each time you visit our website, our system automatically collects general information from the accessing computer's system. The following data is collected:

•       Information about the browser type and version used

•       URL accessed by the user

•       Websites from which the user's system accesses our website

•       User's IP address

The data is also stored in our system's log files. The collected data is not stored in conjunction with other personal data of the user.

The legal basis for the temporary storage of data and log files is Article 6 (1) (f) GDPR. The temporary storage of the IP address by the system is necessary to enable delivery of our website to the user's computer. The user's IP address must remain stored for the duration of the session. The log files are stored to ensure the functionality of the website. We also use the data to optimize the website and ensure the security of our information technology systems. An evaluation for other purposes, e.g., marketing, does not take place.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. If the data is collected to provide the website, this occurs at the end of the respective session. Generated log files are deleted after 7 days at the latest. If storage takes place beyond this time, the recorded IP addresses are deleted or distorted so that the accessing client can no longer be identified.

The collection of data for the provision of our website and the storage of data in log files is mandatory for the operation of the website; the user has no possibility of objection in this respect.

7.  Use of cookies

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is visited again.

We use cookies on our website to ensure the smooth functioning of the shop and inquiry forms. The user data collected in this way is pseudonymized using technical precautions; therefore, it is not possible to assign the data to a specific user. The data is not stored together with other personal data of the user.

When visiting our website, users are informed by an information banner about the

You are informed about the use of cookies for analysis purposes and referred to our privacy policy. Cookies can be prevented in your browser settings.

The legal basis for the processing of personal data using cookies is Article 6 (1) (f) GDPR. Cookies are used to ensure the smooth functioning of the shop and our website. Cookies are stored on the user's computer and transmitted from there to us. The user therefore has full control over the use of cookies and can deactivate or restrict their use via the settings of their internet browser. Cookies that have already been stored can be deleted by the user at any time. However, if cookies are deactivated for our website, this may limit the functionality of our website.

8.  Use of social media plugins

Use of social plugins for Instagram

Our website uses Instagram plugins, which are operated by Instagram Inc. (601 Willow Road, Menlo Park, CA, 94025, USA). The integrations can be recognized by the Instagram button, usually the "Instagram" logo in conjunction with a white camera icon on a colorful (yellow, red, purple) background.

The plugins are only activated when you click the corresponding buttons. If these buttons are grayed out, the plugins are inactive. You have the option of activating the plugins once or permanently.

The plugins establish a direct connection between your browser and the Instagram servers. This only occurs after the plugin is activated. We have no influence whatsoever on the nature and extent of the data that the plugin transmits to the Instagram servers. Further information about the Instagram plugin can be found here:

http://instagram.com/about/legal/privacy/.

The plugin informs Instagram that you, as a user, have visited our website. Your IP address may be saved. If you are logged into your Instagram account while visiting this website, the information will be linked to it.

9.  Rights of the data subject

If your personal data is processed, you have the following rights:

A. Right to information

You can request confirmation from the controller as to whether personal data concerning you is being processed by us.

If such processing takes place, you can request the following information from the controller:

(a)  the purposes for which the personal data are processed;

(b)  the categories of personal data being processed; (c) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed; (d) the envisaged storage period for the personal data concerning you or, if specific information is not possible, the criteria for determining the

Storage period;

(e)           the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the

controller or a right to object to such processing;

(f)             the existence of a right to lodge a complaint with a supervisory authority; (g) all available information as to the source of the data, where the personal data are not collected from the data subject;

(h) the existence of automated decision-making, including profiling, pursuant to

Art. 22 (1) and (4) GDPR and – at least in these cases – meaningful information about the logic involved as well as the significance and the intended consequences of such processing for the data subject.

You have the right to request information about whether the personal data concerning you will be transferred to a third country or to an international organization. In this context, you can request to be informed of the appropriate safeguards in accordance with Art. 46 GDPR in connection with the transfer.

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2 B. Right to rectification

You have the right to request that the controller rectify and/or complete your personal data if it is incorrect or incomplete. The controller must rectify the data immediately.

1 C. Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

(a)           if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data

to check data;

(b)           the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;

(d)           the controller no longer needs the personal data for the purposes of the processing, but you require them to assert, exercise or defend claims

legal claims, or

(e)           if you have objected to processing pursuant to Art. 21 (1) GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data – with the exception of storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If the processing has been restricted in accordance with the above-mentioned conditions, you will be informed by the controller before the restriction is lifted.

·1 D. Right to erasure ·2 Obligation to erase

You may request the controller to erase the personal data concerning you immediately and the controller is obliged to erase this data immediately if one of the following reasons applies: (a) The personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

(b)           You withdraw your consent on which the processing was based pursuant to Art. 6 (1) (a) or Art. 9 (2) (a) GDPR and there is no other legal basis for the processing.

(c)           You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art.

Art. 21 para. 2 GDPR objection to the processing.

(d)           The personal data concerning you have been processed unlawfully. (e) The erasure of the personal data concerning you is necessary to fulfill a legal obligation under Union or Member State law to which the controller is subject.

(f) The personal data concerning you were collected in relation to information society services offered in accordance with Art. 8 (1) GDPR.

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3 exceptions

The right to erasure does not exist if processing is necessary

(a)  to exercise the right to freedom of expression and information;

(b)  to fulfil a legal obligation which requires processing under the law of the

Union or Member State to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

(c)  for reasons of public interest in the area of ​​public health pursuant to

Art. 9 (2) (h) and (i) and Art. 9 (3) GDPR;

(d)  for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, insofar as the right referred to in section a) is likely to achieve the objectives of this

makes processing impossible or seriously compromises it, or

(e)  to assert, exercise or defend legal claims.

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2 E. Right to information

If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the responsible party, the responsible party is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this

You have the right to request that the data be corrected, deleted, or restricted, unless doing so proves impossible or involves disproportionate effort. You have the right to be informed by the controller of these recipients.

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2 F. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and

machine-readable format. In addition, you have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that

(a) the processing is based on consent in accordance with Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract in accordance with Art. 6 (1) (b) GDPR and (b) the processing is carried out using automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. This shall not adversely affect the freedoms and rights of others.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

1 G. Right of objection

You have the right to object at any time to the processing of personal data concerning you which is based on Article 6 (1) (e) or (f) GDPR, for reasons related to your particular situation; this also applies to profiling based on these provisions.

The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

In connection with the use of information society services, you have the option of exercising your right of objection by means of automated procedures that use technical specifications, notwithstanding Directive 2002/58/EC.

1 H. Right to revoke the declaration of consent under data protection law. You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent up to the time of revocation.

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2 I. Automated decision-making in individual cases, including profiling

You have the right not to be subjected to a decision based solely on automated processing – including profiling – that produces legal effects concerning you or similarly significantly affects you.

This does not apply if the decision

(a)  is necessary for the conclusion or performance of a contract between you and the controller,

(b)  pursuant to Union or Member State law to which the

controller is subject to, is permissible and this legislation contains appropriate measures to safeguard your rights and freedoms as well as your legitimate interests or

(c)  with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) lit.

a or lit. g GDPR applies and appropriate measures have been taken to protect your rights and freedoms as well as your legitimate interests.

In the cases referred to in (a) and (c), the controller shall implement appropriate measures to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

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2 years right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.